Order Before 12pm everyday for same day delivery in Calgary and environs

Refund Policy

RETURN POLICY:

Thank you for choosing torosfoodcompany.com for your organic food products. We strive to provide you with the best quality items, and we understand that sometimes issues may arise. Please review our return policy below:

1. Refunds and Exchanges: –

We offer refunds and exchanges for items that do not meet the expected quality standards upon receipt. – To be eligible for a refund or exchange, please contact our customer service within 24 hrs of receiving your order. – Provide a clear description and, if possible, attach photos of the item(s) in question.

 

2. How to Initiate a Return: –

Contact our customer service at Havenfairorganizing@gmail.com within the specified timeframe. – Our team will guide you through the return process and provide any necessary instructions.

3. Refund Process: –

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. – If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Shipping: –

Customers are responsible for the return shipping costs unless the return is due to an error on our part.

5. Contact Information: –

For any questions or concerns regarding returns, please reach out to our customer service at Havenfairorganizing@gmail.com We appreciate your understanding and cooperation. At Toro’s Food Company, we are committed to providing you with the best food products and excellent customer service.

Thank you for choosing us

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